> For the complete documentation index, see [llms.txt](https://support.mixswap.exchange/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.mixswap.exchange/en/contact.md).

# Contact

***

You can contact us directly through Mixin Messenger.

The MixSwap robot itself is a customer service system, so if you have any questions, you can leave a message on the MixSwap robot and we will get back to you as soon as possible.

The MixSwap bot has several built-in keywords that you can reply to for specific keywords to get help. Built-in keywords such as Hi, Hello, Customer Service, Tutorial, Documentation, Transaction, Exchange, etc.

ExinSwap Chinese group ID:**7000103609**, you can also click [here](mixin://users/29f23576-4651-47ff-8c16-6c8a5d76985e) to join for free.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.mixswap.exchange/en/contact.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.